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ACMP’s webinars are one of many invaluable member benefits. Each webinar features high profile change experts on current best practices and trends in Change Management.
By participating in our webinars, you can earn professional development units (PDUs) towards the Certified Change Management Professional™ (CCMP™) maintenance requirements. Learn more about PDUs in the CCMP Handbook.
Become an ACMP member to embark on a new change journey today!
Leading Change in Healthcare: How We Built Individual and Collective Change Capability
Tuesday, October 27, 2020
Session 1 - 12:00 - 1:00 pm EDT
As Warren Buffet said, “it’s only when the tide goes out that you learn who’s been swimming naked!” By proactively building an enabling foundation and common language to lead change up, down, and across the system, University Hospitals of Ohio set itself up for success in weathering the COVID-19 crisis far more effectively than many healthcare systems, emerging stronger than before. Join us to learn how UH built change leadership (not merely “change management”) capabilities. We’ll explore how we trained over 1,500 leaders-at-all-levels, helped the leaders leverage their learnings on-the-job, and are reinforcing for sustainment. We will share results, which range from leading through the COVID-19 crisis, to measurable progress on specific change initiatives, to furthering the mission of the organization by improvements in patient satisfaction, to fostering a more agile and collaborative culture. Attendees will learn how to complement and extend their current focus on “managing change” and “developing leaders” by adding the missing ingredient – that is, concerted focus on “leading change” and “developing change-capable leaders.” Moreover, they will discover how “learning to lead change” promotes not only more effective change outcomes, but also facilitates the achievement of bottom-line business goals and organizational mission/values. Actions taken and lessons learned are broadly applicable across industries.
How to Successfully Transform Organizational Culture
Tuesday, November 10, 2020
Session 1 - 12:00 - 1:00 pm EDT
Culture is the most under-attended factor when planning for major change, leading to many initiatives never attaining adoption or sustainment. Culture either supports the success of your initiative outcomes or inhibits them. Most traditional approaches to change do not understand the impact or importance of culture as it relates to leadership or the design of solutions. Most ignore integrating cultural imperatives in assessments or plans. Often, culture is a bolt-on strategy or given to change managers to fix after deployment. This doesn’t work. This session presents a proven process and the components and conditions required to successfully change culture, aligned with project outcomes. It presents how culture reflects leadership mindset, implying that leadership development and modeling is an essential factor in generating breakthroughs in culture change. Come explore what it really takes to align leaders, make cultural requirements tangible and how to actually change it.
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