Change Resilience & the Human Emotional Bank Account
Tell a Friend About This EventTell a Friend
Change Resilience & the Human Emotional Bank Account

ACMP’s Members-Only Monthly Webinar

When: Thursday, October 26, 2017
12:00 pm - 1:00 pm
Where: United States
Contact: ACMP Customer Service

Online registration is closed.
« Go to Upcoming Event List  

Title: Change Resilience & the Human Emotional Bank Account

Presenter: Rich Batchelor

Skill Level: *Intermediate* (3-5 Years of Change Management Experience)


Change Resilience has been a regular topic of discussion over the past few years, but recognizing the benefits of strong resilience is not enough! We need to understand how it fluctuates and what we can do to sustain and strengthen it as we cope with ever increasing changes. Attendees will undertake short exercises to understand their personal resilience and their human emotional bank account. They will explore what we mean in terms of emotional deficit, deposits and withdrawals and balancing their account of energy to deal with change and maintain a healthy level of resilience.


Rich been leading the successful delivery of change for 25 years. He has worked with organizations worldwide, coaching, facilitating and advising how best to navigate their changes ahead. He is a founding member of the Association of Change Management Professionals, current President of their Toronto Chapter and chair of their Global Chapter Leadership Forum. He has a master in change management, a Green Belt in Lean Six Sigma and is certified in Operational Excellence, Design for Six Sigma, HR, Project Management, facilitation, Coaching, Psychotherapy and Counselling. He enthusiastically promotes the benefits of sound change management, organizational development and leadership. He has spoken at global conferences for ACMP, SHRM, PMI and others worldwide. His internationally recognized certified change agent program is the foundation of a growing catalogue of change related learning events he facilitates for the benefit of others, adding to his speaking and teaching in the field.

Learning Objectives:

  • Understand what we mean by Change Resilience
  • Understand what is an Human Emotional Bank Account
  • Understand the benefits of balancing your emotional bank account for better change resilience


Our QEP Providers Include

Contact Us

1809 East Broadway, Suite 173
Oviedo, FL 32765

Phone: +1.888.389.0130
Global: +1.407.392.3373

Office Hours: 8:30 AM - 5:30 PM EST


The Association of Change Management Professionals (ACMP) serves as an independent and trusted source of professional excellence, advocates for the discipline and creates a thriving change community.

Privacy Policy

Join Mailing List