Technology Change is Transformational Change: Approach It That Way
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Technology Change is Transformational Change: Approach It That Way

ACMP's Members-Only Monthly Webinar

When: Thursday, September 24, 2020
9:00 - 10:00 pm EDT
Where: GoToWebinar - Webinar link will be emailed to you after registering.
United States
Contact: ACMP Customer Service

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Title: Technology Change is Transformational Change: Approach It That Way

Presenter: Beth Lichtcsien, Stacy Lucchesi


Oh, it’s just an ERP or minor technology implementation. Let’s train them and send them off! We see it every day. Transformations masked as technology projects are not only a missed opportunity but where multi-million dollar capital investments often fail to see returns. In this discussion, attendees will learn how Southern Company has developed a robust Change Management Office working in scaled Agile to successfully prepare stakeholders for large scale programs from awareness to adoption using creative, digital tools. Session attendees will see examples of change assets that have successfully been at Southern Company. They’ll work in small groups to identify existing organizations they want to compare with in the future and accordingly envision the next 5, 10, and 20 years for their organizations. Ultimately, the purpose of this interactive exercise is to determine how digital will play a role in arriving at the desired future state. Attendees will hear from the change leads of the one of the largest cloud implementations in the world and will be encouraged to continue a conversation with two experienced presenters who specialize in pushing the envelope to deliver cutting-edge change experiences after the conference to be successful in their own transformational change endeavors.

Free to ACMP Members: Member benefit (member sign in required)

Cost for Non-members: 

  • $99 per session ala carte (click the Register button above and pay at checkout)
  • $399 for Annual Webinars Pass (valid for one year from purchase) – includes access to live member webinars and rebroadcasts, does not include access to Featured Webinars/Series or Virtual Events

To become a member of ACMP and receive complimentary access to all Member Webinars as well as many other great members’ benefits,  join here.

Skill Level: Advanced (5+ years of Change Management Experience) 

Track: Leveraging Technology in Organizational Change


Stacy Lucchesi is the Director of Enterprise Transformation, Planning & Governance for Southern Company, delivering enterprise-wide change management for initiatives across America’s premier energy company. Lucchesi began her career in 1998, progressing through various areas of marketing and communications. She spent seven years leading change management and training for the company’s largest technology project in its history, resulting in the installation of their Enterprise Resource Planning solution. In 2012, Lucchesi started a performance support organization to sustain the solution for the enterprise, then moved to her current role in Technology in 2017, leading enterprise technology planning and organizational transformation and sustainment. A native of Atlanta, Georgia, Lucchesi earned a Bachelor’s degree in communication from the Georgia Southern University. She earned a Master’s degree in Education, specializing in performance and change from Colorado State University. She is also a Certified Change Management Professional™.

Beth Lichtcsien is a Director within the People and Organization service line at PwC. She has 15 years of consulting experience and she specializes in driving strategic change and business transformation initiatives, focusing on global technology implementations. She has led diverse change teams and delivered organizational change management (OCM) programs in the US, Australia, Canada, Afghanistan, the UAE, and Argentina. She has a passion for building and participating in high performing teams with a commitment to strong client service and looking for innovative ways to engage her stakeholders. Beth holds Bachelor’s degrees in Psychology and French from Auburn University, and a Master’s degree in Industrial and Organizational Psychology from New York University.

Learning Objectives:

  • Understand creative engagement methods to bring leaders and employees along in recognizing how transformational tech change is and how to engage them on an end-to-end change journey
  • Think critically about how technology and digital assets can be used in change methodologies to prepare for the future
  • Discuss the pillars of our change office (Learning, Business Readiness, Communications & Engagement, Business Process/Policy Alignment, and Post-Sustainability) and the activities we are deploying and measuring from awareness to adoption

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