Title: Change Success: Driving Business Outcomes that Matter
Presenter: Michelle Yanahan, Principal and Owner of ChangeFit 360
How does your organization define project success? In order for a project to be truly successful it must deliver its anticipated ROI/business objectives. We typically evaluate projects on the project management view of success, the Triple Constraint of scope, budget and timeline, but too often within this view of project success we do not consider how well people adopt, become proficient and sustain the change the project brings. In this interactive session, we challenge the commonly held definition of project success and discuss how change management supports business success and the business outcomes that matter. Participants will learn a new way to think about change success and critical components of this success. Participants will walk away with some practical assessments that can immediately put into practice to enhance and compliment every change management toolkit.
Skill Level: *Intermediate* (3-5 Years of Change Management Experience)
Track: Change Leadership and Critical Change Competencies
Michelle Yanahan, Principal and Owner of ChangeFit 360, is a passionate organizational change management strategist & thought leader with proven expertise in executing programs to enhance and grow organizational change management as a strategic business competency. Michelle has 17 +years progressive business experience in leadership roles in operations, change capability and competency development, change execution, IT execution, project execution/management and project management office (PMO) development and operations. Michelle holds a Masters in Organizational Behavior from Benedictine University as well as CCMP and Prosci ADKAR change management certifications. Michelle has been a featured presenter for ACMP, ATD, OD Network, CODIC, and SHRM on a variety of organizational change topics. Michelle is a faculty member with University of Illinois at Chicago and Lake Forest Graduate School of Management.
- Define project success and why people outcomes matter
- Understand and be able to incorporate 3 critical concepts (impact, behavior and process) to help better define people success
- Access tools to be able to put learning into practice immediately