Make Change Stick: Getting results by changing the inner game
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Make Change Stick: Getting results by changing the inner game

ACMP’s Members-Only Monthly Webinar

When: Tuesday, July 10, 2018
12:00 pm - 1:00 pm
Where: United States
Contact: ACMP Customer Service

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Title: Make Change Stick: getting results by changing the inner game

Presenter: Alex Wray

Skill Level: *Intermediate* (3-5 Years of Change Management Experience)

Track: Trends & Innovation


In 2010 it was reported 70% of change efforts fail; a number that has barely changed in 20 years. The truth is organizations don’t change; people do.  A recent medical study showed that, even when cardiologists told seriously at-risk patients that they had to change their habits if they wanted to live, only 10 percent were able. If death isn’t a sufficient motivation for change, it’s clear we need new ways of understanding what prevents and what enables the human side of change.  A solid change management plan, along with good intentions and willpower are simply not enough when up against habits anchored deep in the unconscious mind.   This presentation offers a way to performance improvement by addressing resistance, unlocking potential and finally moving forward.  Through a practitioner’s lens the models and tools are illustrated with stories from workplaces with little tolerance for the “academic”, “conceptual” or “touchy-feely”:  finance, engineering and those working with longshoremen.  The stories are brought to life with brief videos of real leaders making change stick. Feedback from Alex’s session at Change Management 2018 include: This was by far my favorite session. Worth the trip many times over. Lots of take-aways, lots of practical applications. Inspiring!” and “This was amazingly relevant for me personally and would be in my organization. Best session I’ve been to..”


Alex Wray is the co-founder and Senior Partner for The Wray Group, a coaching and consulting firm that uses the science of habit change to equip leaders and teams to transform culture and improve performance. His clients have included Lilly, Mercer, HSBC, Johnson & Johnson, Ford, & Deloitte. He brings a deep experience over his 20 years as a trusted adviser of top teams and leaders throughout North America and globally, from Singapore to Switzerland.

Central to Alex’s approach is the work of ground-breaking Harvard University Professors Bob Kegan and Lisa Lahey, and the Immunity to Change™ phenomenon. Alex has worked with Kegan and Lahey in serving clients in Europe, Canada and the United States.

Alex started teaching Executive Education Programming in 1996 in his home town of Vancouver, at Canada’s globally ranked Sauder School of Business at the University of British Columbia.

Learning Objectives:

  • Be able to explain why habits and our ‘inner game’ keep people anchored to the status quo and prevent change, even when we genuinely want to change
  • Offer a practical understanding of the Immunity to Change™ Model developed by thought leaders Kegan and Lahey of Harvard University
  • Strengthen your next change effort by infusing it with insights from neuroscience and the science of habit change


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