Privacy Policy

The Association of Change Management Professionals (“ACMP”) is concerned about the privacy of visitors to the www.acmpglobal.org website and the confidentiality of their information shared with us through the website. ACMP will use reasonable efforts to ensure that the information you provide remains private, and is used only for the purposes stated below.

 

What information does ACMP collect?

ACMP collects information from you when you register on our site, place an order, sign-up for an event, respond to a survey or fill out a form.

When ordering or registering for an event on our site, you may be asked to enter your name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

 

What does ACMP use your information for?

Any of the information ACMP collects from you may be used in one of the following ways:

To personalize your experience on our website, as a member or potential member. Your information assists us to better respond to your individual needs.

To improve the website. We continually strive to improve our website offerings based on the information and feedback we receive from you.

To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.

To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To administer a contest, promotion, survey or other site feature.

To include registrants in conference related materials and Apps.

To send periodic emails and electronic messages. The email address or other electronic addresses you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. For users residing in Canada, when you provide your email address or other electronic addresses to ACMP, you will be asked to provide express consent to opt in and receive electronic messages from ACMP. All users may have the option to customize the types of electronic messages you wish to receive from ACMP. If you opt to not receive electronic messages from ACMP, please note that your level of service, especially for an event, may be disrupted. If you opt to not receive any electronic messages from ACMP, then ACMP cannot send you updates on items you have registered for such as Conference or Webinars.

 

How can you opt out from receiving emails and electronic messages?

You may unsubscribe from receiving electronic messages, or customize the types of electronic messages you wish to receive from ACMP at any time through the unsubscribe link accompanying each ACMP electronic message. In addition, you may unsubscribe by logging in to your profile and click "Yes" under the Directory Opt-Out option.

 

How does ACMP protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

 

Does ACMP use cookies?

Cookies are files that contain information created by a web server that can be stored on a user’s hard disk for use either during a particular session (“per-session” cookie) or for future use (“persistent” cookie). ACMP uses cookies only to track session status. Session cookies are required to browse the site and do not contain any personal or user information. Users may instruct their Internet browsers to opt out of accepting cookies.

 

Does ACMP disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, some event sponsors or servicing you, so long as those parties agree to keep this information confidential. Notwithstanding the foregoing, ACMP will divulge any information collected from you on the website if required to do so by law, enforce our website policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

 

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 18 years old or older.

 

Notice to California Residents and All Users

You can always contact help@acmpglobal.org if you wish to review any personally identifiable information we may have about you. If we have personally identifiable information about you, we will provide you with a readable copy of such personally identifiable information at no charge. Factual errors in your personally identifiable Information, including out-of-date information, can be corrected by sending us a request that credibly shows our error. To protect your privacy and security, we take commercially reasonable steps to verify your identify before granting access to personally identifiable information or making corrections.

 

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

 

Your Consent

By using ACMP’s websites, www.acmpglobal.org and those pages linked within, you consent to our web site privacy policy.

 

ACMP’s Privacy Policy Updates

ACMP will occasionally update this Privacy Policy. Any changes to this privacy policy will be posted here so that users will know what information we gather, how we might use that information, and whether we will disclose it to anyone. We encourage you to periodically review this page for the latest information on our privacy practices.

 

Contacting ACMP

If there are any questions regarding this privacy policy you may contact us using the information below.

www.acmpglobal.org
Association of Change Management Professionals
1809 E Broadway ST, STE 173
Oviedo, FL 32765

help@acmpglobal.org

Phone United States: +1.888.389.0130
Phone Outside United States: +1.407.392.3373

Effective Date: August 2014

 

Frequently Asked Questions regarding anti-SPAM laws


Email v. Electronic messages

While the U.S. CAN-SPAM Act regulates email messages, the new Canada anti-spam legislation (“CASL”) broadly covers all types of electronic messages, including email, text, sound, voice, or image message, and "electronic address” is also broadly defined to include recipient’s email account, instant messaging account, telephone account, or any similar account (possibly a social media account). As such, all references to “email address” in the draft privacy policy are expended to include “electronic addresses”.

Express Consent (opt in) for Canadian Users

Regarding the express consent (i.e. opt in) requirement under CASL, the recipient must take a positive action to indicate his or her consent. An example of an acceptable means of obtaining consent is to have a check a box on a webpage or on a membership application or renewal form to indicate consent. It is also important to note that the CASL requires that the unsubscribe request be honored no later than 10 business days after the request has been sent.

 

 

Our QEP Providers Include

Contact Us

1809 East Broadway, Suite 173
Oviedo, FL 32765

Email: help@acmpglobal.org
Phone: +1.888.389.0130 -- 8:30 a.m. - 5:00 p.m. CST
Outside of the United States call +1.407.392.3373

Office Hours: 8:30 AM - 5:30 PM EST

Mission

The Association of Change Management Professionals (ACMP) serves as an independent and trusted source of professional excellence, advocates for the discipline and creates a thriving change community.

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